ConnectivityWise vs Relaymed
The result reaches the chart. Nobody tells anyone it is there.
Relaymed and ConnectivityWise solve the same problem: point-of-care results delivered into the ambulatory EHR. The differences that matter are the meter on the bill, how much of the work is done for you, and how much product you get on day two. This page walks through all three, side by side.
The short version.
Far lower cost at scale
One flat price per location. Relaymed prices per ordering provider, so their bill climbs every time you hire.
Live in days, done for you
The agent detects your instruments and ConnectivityWise configures everything end to end. Their model is self-service setup.
More product on day two
Staff notifications, guided CLIA validation, and managed QC. None of the three appears on their public feature list.
Side by side.
| Dimension | Relaymed | ConnectivityWise |
|---|---|---|
| Cost | Priced per ordering provider. The bill climbs as you add providers, even if testing volume never changes. | One flat price per location. Add providers, instruments, and tests freely, the bill stays put. |
| Getting live | Self-service by design. The practice sets up its own devices, connections, and settings, and owns getting them right. | Live in days. The agent detects your instruments, ConnectivityWise configures everything end to end, and a new instrument is usually connected the same day. |
| Day-to-day use | A clean portal, with the configuration behind it remaining the practice’s job as devices change. | One portal for every instrument at every location, built for MAs and practice managers. When something needs to change, we handle it. |
| Logins and access | Single sign-on is an add-on at the Group tier and included only at Enterprise. | Single sign-on included at every tier, with role-based access. Staff sign in with the credentials they already have, and the bigger the team, the bigger the win. |
| Automation | Automatic result delivery matched to orders, once the practice has configured it correctly. | Results file the moment the run finishes, errors surface with guided fixes, QC routes itself to the QC workflow, and staff are notified when a result lands or a run fails. |
| Security | A HIPAA-compliant cloud service. | A HIPAA-compliant cloud platform with a lightweight agent, encrypted end to end, with a BAA for every practice. |
| Compliance records | No QC management or interface-validation workflow on the public feature list. | Guided CLIA interface validation with evidence capture and a generated validation report, QC with a review workflow and Levey-Jennings export, and a full audit trail. |
| Who manages it | The practice is the administrator. Self-service configuration at every point means the upkeep lives with you. | Near zero. ConnectivityWise manages every instrument, interface, and mapping as one managed fleet. It just works. |
| Winner | ConnectivityWise wins 7 of 8 rows. Security: even. | |
What each meters on.
OptionMeters onYour bill goes up when…
ConnectivityWiseLocationsYou open a location
RelaymedOrdering providersYou hire a provider
Where ConnectivityWise wins.
Notifications. Relaymed does not offer them. Without an alert, a failed result waits in a portal for someone to notice. ConnectivityWise tells your staff the moment a result lands or a run fails.
Per-location pricing, not per-provider. Hire a provider and their bill goes up. Yours does not.
Compliance built in: guided CLIA interface validation with a generated report, and QC with a review workflow and Levey-Jennings export. Neither appears in Relaymed’s public materials.
Fully managed instead of self-service. They give you software to configure. We deliver a working system and keep it working.
Single sign-on included at every tier. Relaymed sells it as an add-on at Group and bundles it only at Enterprise.
State reporting and manual test entry included, where they treat both as add-ons.
Every location managed from one portal, at one flat price per location.
Where Relaymed has the edge.
We would rather tell you than have you find out later.
- Both platforms cover the common ambulatory instruments, so the device list is unlikely to decide this comparison.
- Relaymed is an established name with years in this market and named EHR partnerships.
The bottom line.
If you are choosing between the two, look at the meter, the day-two product, and who does the work. Relaymed hands you software to configure and a bill that tracks your provider count. ConnectivityWise delivers a fully managed system at a flat per-location price, with validation, QC, and notifications in the box. Stronger product, lower cost at scale, live in days.
See how ConnectivityWise compares on your instruments and your EHR.
Fifteen minutes in the live product, mapped to your instruments and your EHR.