Lamprey Health Care eliminated result entry errors and saved staff time.

Stacy Dionne

ConnectivityWise was simple and fast to install, and it immediately started saving staff time.

Three primary care clinics in southern New Hampshire.
Customer
Lamprey Health Care
Practice type
Instruments connected

The challenge

Point-of-care testing is part of many patient visits at Lamprey Health Care's primary care clinics. But medical assistants were already juggling intake, vitals, and other procedures for every patient. Point-of-care testing added hard-to-read instrument printouts, extra trips to testing locations, and tedious result transcription into athenaOne on top of all of it. That manual process brought its own problems: data entry accuracy suffered, some results missed billing, and results didn't always reach athenaOne in time.

The solution

ConnectivityWise now connects Lamprey Health Care's HbA1c and urinalysis point-of-care testing to athenaOne. All three primary care clinics are networked to ConnectivityWise, and every result uploads automatically and securely, with nothing typed by hand.

Stacy Dionne

ConnectivityWise immediately started saving staff time, and has eliminated data entry errors and charting delays. Both the medical assistant and provider teams are ecstatic.

The impact

Medical assistants no longer chart point-of-care results by hand, and none go missing. That time now goes back into patient care.

Zero
Time spent charting results
Zero
Results not charted
Zero
Result entry errors
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